Privacy Policy

Introduction and Scope

miraluntharvox ("we," "us," or "our") operates miraluntharvox.com and provides stock market trading education services. This privacy policy explains how we collect, use, store, and protect your personal information when you interact with our platform, located in South Africa.

By using our services, you agree to the collection and use of information in accordance with this policy. We're committed to protecting your privacy while helping you develop your financial market knowledge and trading skills.

Information We Collect

Personal Information: When you register for our courses or webinars, we collect your name, email address, phone number, and billing information. We also gather details about your educational background and trading experience to customize your learning experience.

Technical Information: We automatically collect IP addresses, browser types, device information, and website usage patterns to improve our platform's functionality and security.

How We Use Your Information

Your personal data helps us deliver personalized educational experiences. We use this information to enroll you in courses, send educational materials, and provide customer support.

• Delivering course content and educational materials
• Processing payments and maintaining financial records
• Sending updates about new courses and webinars
• Analyzing platform usage to improve our services
• Complying with legal obligations under South African law
• Preventing fraud and ensuring platform security

Data Sharing and Third Parties

We work with carefully selected service providers who help us deliver our educational services. These partners are bound by strict confidentiality agreements and can only use your data for specific, authorized purposes.

Payment Processors: We use secure payment gateways that comply with international security standards to process your course payments. These providers receive only the information necessary to complete transactions.

Email Service Providers: Course materials and updates are delivered through trusted email platforms that maintain high security standards and data protection protocols.

We may disclose your information if required by South African law, court orders, or to protect the rights and safety of our students and staff.

Your Rights Under South African Law

As a South African resident, you have specific rights regarding your personal information under the Protection of Personal Information Act (POPIA):

• Access: Request copies of the personal information we hold about you
• Correction: Update or correct inaccurate personal information
• Deletion: Request deletion of your personal data (subject to legal obligations)
• Objection: Object to certain types of data processing
• Portability: Receive your data in a portable format for transfer
• Restriction: Limit how we process your personal information

To exercise these rights, contact us at info@miraluntharvox.com with your specific request. We'll respond within 30 days and verify your identity before processing any requests.

Data Security and Protection

We implement comprehensive security measures to protect your personal information. Our systems use industry-standard encryption, secure servers, and regular security audits to prevent unauthorized access.

All staff members with access to personal data undergo security training and sign confidentiality agreements. We maintain secure backup systems and have incident response procedures in place.

While we use robust security measures, no internet transmission is completely secure. We encourage you to use strong passwords and keep your login credentials confidential.

Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience and analyze site usage. Essential cookies enable core functionality, while analytics cookies help us understand how students interact with our content.

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect some platform features and your overall learning experience.

We don't use cookies for behavioral advertising or share cookie data with advertising networks.

International Data Transfers

Some of our service providers operate outside South Africa. When we transfer your data internationally, we ensure adequate protection through approved transfer mechanisms and contractual safeguards.

These transfers are necessary to provide our educational services and are conducted in compliance with South African data protection requirements.

Children's Privacy

Our services are designed for adults interested in stock market education. We don't knowingly collect personal information from individuals under 18 years old without parental consent.

If you're under 18 and interested in our courses, please have a parent or guardian contact us to discuss appropriate arrangements and consent procedures.

Policy Updates and Changes

We review and update this privacy policy regularly to reflect changes in our services, technology, or legal requirements. Significant changes will be communicated through email notifications and prominent website notices.

Continued use of our services after policy updates constitutes acceptance of the revised terms. We recommend reviewing this policy periodically to stay informed about how we protect your information.